As an Airport Operations Officer, you will need to master following:

• address potential aerodrome hazards
• airport environmental regulations
• airport planning
• apply airport standards and regulations
• comply with specifications of aerodrome manual
• comply with wildlife hazard management programmes
• conduct safe aircraft marshalling
• dangers of marshalling activity
• ensure adherence to aerodrome procedures
• implement airport emergency plans
• implement airside safety procedures
• implement airside vehicle control provisions
• implement improvements in airport operations
• inspect airfield facilities
• inspect airside area facilities
• instructions of aerodrome operations
• investigate aircraft accidents
• maintain aerodrome equipment
• manage aircraft parking areas
• manage car park operations
• manage obstacle control
• manage removal of disabled aircraft
• prepare airport emergency plans
• prepare notices to airmen for pilots
• provide assistance to airport users
• screen luggage in aerodromes
• supervise security at manned access gates

More generally, an airport operations officer is also versed in:

• anticipate installation maintenance
• communicate verbal instructions
• create solutions to problems
• execute working instructions
• identify airport safety hazards
• manage personnel
• monitor aviation meteorology
• operate radio equipment
• perform risk analysis
• use different communication channels

It also helps to know the following:

• adopt a relaxed posture
• air traffic control operations
• airport operating environment
• ensure public safety and security
• exert a goal-oriented leadership role towards colleagues
• follow ethical code of conduct in transport services
• implement sales strategies
• maintain inventory of airport operations
• negotiate sales contracts
• prepare airport annual budget
• supervise maintenance activities in airports
• tolerate stress
• work in an aviation team
• address problems critically
• apply business acumen
• apply strategic thinking
• comply with legal regulations
• ensure client orientation
• have computer literacy
• have spatial awareness
• implement marketing strategies
• implement strategic management
• leasing process
• listen actively
• mark differences in colours
• plan event marketing for promotional campaigns
• show diplomacy
• write work-related reports