As an Interpretation Agency Manager, you will need to master following:

• develop a translation strategy
• follow an ethical code of conduct for translation activities
• manage a good diction
• perform bilateral interpretation
• preserve meaning of original speech
• project management

More generally, an interpretation agency manager is also versed in:

• apply grammar and spelling rules
• assess quality of services
• assume responsibility for the management of a business
• build business relationships
• customer relationship management
• grammar
• interpret spoken language between two parties
• interpreting modes
• lead a team
• liaise with colleagues
• manage budgets
• master language rules
• observe confidentiality
• speak different languages
• spelling
• translate language concepts
• translate spoken language consecutively
• translate spoken language simultaneously
• write work-related reports

It also helps to know the following:

• chuchotage interpreting
• perform sight translation
• perform sworn translations
• provide advocacy interpreting services
• tape transcription
• unseen translation
• liaise with financiers
• liaise with government officials
• linguistics
• manage office facility systems
• motivate employees
• phonetics
• preserve original text
• scientific research methodology
• show intercultural awareness
• technical terminology
• write research proposals