As a Pharmacy Assistant, you will need to master following:

• accept own accountability
• advise on healthcare users' informed consent
• check for medication expiry terms
• check information on prescriptions
• comply with quality standards related to healthcare practice
• contribute to continuity of health care
• ensure safety of healthcare users
• follow procedures to control substances hazardous to health
• handle the logistics of medicinal products
• maintain pharmaceutical records
• medicines for self-medication
• obtain healthcare user's medical status information
• operate cash point
• promote inclusion
• take pharmaceutical inventory
• use e-health and mobile health technologies
• work in multidisciplinary health teams

More generally, a pharmacy assistant is also versed in:

• adhere to organisational guidelines
• apply organisational techniques
• communicate by telephone
• communicate in healthcare
• communicate with customers
• comply with legislation related to health care
• deal with emergency care situations
• empathise with the healthcare user
• ensure quality assurance for pharmaceutical products
• ensure the appropriate supply in pharmacy
• follow clinical guidelines
• handle petty cash
• hygiene in a health care setting
• inform policy makers on health-related challenges
• interact with healthcare users
• listen actively
• maintain adequate medication storage conditions
• manage healthcare users' data
• medicines
• prepare prescription labels
• process medical insurance claims
• provide health education
• respond to changing situations in health care
• transfer medication
• work in a multicultural environment in health care

It also helps to know the following:

• apply context specific clinical competences
• operate cash register
• phytotherapy
• provide pharmaceutical advice
• communicate in foreign languages with health service providers
• develop a collaborative therapeutic relationship
• educate on the prevention of illness
• homeopathy
• pharmaceutical chemistry
• pharmacokinetics