As a Bookshop Manager, you will need to master following:

• advertise new book releases
• ensure compliance with purchasing and contracting regulations
• ensure correct goods labelling
• liaise with book publishers
• maintain relationship with customers
• maintain relationship with suppliers
• negotiate sales contracts
• oversee promotional sales prices
• sales activities
• set sales goals
• set up pricing strategies
• supervise merchandise displays

More generally, a bookshop manager is also versed in:

• adhere to organisational guidelines
• apply health and safety standards
• employment law
• ensure client orientation
• liaise with colleagues
• liaise with educational institutions
• manage budgets
• manage staff
• manage theft prevention
• maximise sales revenues
• measure customer feedback
• monitor customer service
• negotiate buying conditions
• obtain relevant licenses
• order supplies
• perform procurement processes
• publishing industry
• recruit employees
• stay up-to-date with latest book releases
• study sales levels of products
• types of literature genres
• use different communication channels

It also helps to know the following:

• advise customers on books selection
• place orders for printed paper goods
• recommend books to customers
• sell books
• types of written press
• participate in governmental tenders