As a Computer Games, Multimedia And Software Specialised Seller, you will need to master following:

• ICT software specifications
• carry out active selling
• carry out order intake
• carry out products preparation
• characteristics of products
• characteristics of services
• demonstrate functionality of software products
• demonstrate functionality of video games
• demonstrate products' features
• e-commerce systems
• examine merchandise
• guarantee customer satisfaction
• identify customer's needs
• issue sales invoices
• maintain store cleanliness
• monitor stock level
• operate cash register
• organise product display
• plan aftersales arrangements
• prevent shoplifting
• process refunds
• product comprehension
• provide customer guidance on product selection
• sales argumentation
• sell gaming software
• sell software maintenance contracts
• sell software personal training
• sell software products
• stock shelves

More generally, a computer games, multimedia and software specialised seller is also versed in:

• apply numeracy skills
• ensure compliance with legal requirements
• multimedia systems
• office software
• organise storage facilities
• provide customer follow-up services
• use different communication channels
• video-games functionalities
• video-games trends

It also helps to know the following: