As a Jewellery And Watches Shop Manager, you will need to master following:

• calculate value of gems
• ensure compliance with purchasing and contracting regulations
• ensure correct goods labelling
• estimate value of used jewellery and watches
• handle sensitive products
• jewellery product categories
• maintain relationship with customers
• maintain relationship with suppliers
• managing a business with great care
• negotiate sales contracts
• oversee promotional sales prices
• read hallmarks
• sales activities
• set sales goals
• set up pricing strategies
• supervise merchandise displays
• types of watches

More generally, a jewellery and watches shop manager is also versed in:

• adhere to organisational guidelines
• advise customers on jewellery and watches
• apply health and safety standards
• characteristics of diamonds
• characteristics of precious metals
• employment law
• ensure client orientation
• manage budgets
• manage staff
• manage theft prevention
• maximise sales revenues
• measure customer feedback
• monitor customer service
• negotiate buying conditions
• obtain relevant licenses
• order supplies
• perform procurement processes
• recruit employees
• study sales levels of products
• use different communication channels

It also helps to know the following:

• conduct jewellery market research
• ensure conformance to jewel design specifications
• estimate cost of jewellery and watches' maintenance
• handle jewellery and watches insurance claims