As a Medical Administrative Assistant, you will need to master following:

• administrative tasks in a medical environment
• answer patients' questions
• clinical reports
• collect healthcare user's general data
• maintain healthcare user data confidentiality
• send medical samples

More generally, a medical administrative assistant is also versed in:

• apply organisational techniques
• communicate by telephone
• manage budgets
• manage personnel agenda
• medical informatics
• type on electronic devices
• use communication techniques
• use spreadsheets software

It also helps to know the following:

• professional documentation in health care
• transcribe dialogues
• work in multidisciplinary health teams
• allocate bills
• analyse insurance needs
• communicate in foreign languages with health service providers
• comply with legislation related to health care
• coordinate events
• fill out forms
• fix meetings
• handle paperwork
• insurance law
• listen actively
• manage accounts
• manage healthcare users' data
• medical terminology
• monitor billing procedures
• order supplies
• organise travel arrangements for staff
• pathology
• plan schedule
• process medical insurance claims
• record healthcare users' billing information
• record treated patient's information
• transcription methods
• types of insurance
• work in a multicultural environment in health care