As an Operations Manager, you will need to master following:

• corporate social responsibility

More generally, an operations manager is also versed in:

• ensure equipment availability
• ensure equipment maintenance
• establish daily priorities
• follow company standards
• liaise with managers
• manage budgets
• manage logistics
• manage staff
• manage supplies
• plan health and safety procedures
• strive for company growth
• supervise daily information operations

It also helps to know the following:

• advise on strengthening security
• advise on utility consumption
• assess supplier risks
• calculate utility payments
• check quality of products on the production line
• collaborate on international energy projects
• conduct energy audit
• consultation methods
• create a financial report
• crowdsourcing strategy
• cyber security
• database quality standards
• define manufacturing quality criteria
• define security policies
• develop energy policy
• develop revenue generation strategies
• energy efficiency
• ensure inspections of facilities
• establish site security routines
• evaluate project plans
• facilities management in the organisation
• gas consumption
• gas market
• identify energy needs
• identify faults in utility meters
• implement corporate governance
• information confidentiality
• insourcing strategy
• inspect contracts for related grounds maintenance work
• internal risk management policy
• investigate security issues
• lead disaster recovery exercises
• maintain facility security systems
• maintain relationship with customers
• maintain relationship with suppliers
• manage project information
• manage space utilisation
• manage standard enterprise resource planning system
• monitor utility equipment
• negotiate improvement with suppliers
• organisational resilience
• outsourcing strategy
• plan facilities management policies
• prepare energy performance contracts
• project management
• promote facilities management services
• promote innovative infrastructure design
• promote sustainable energy
• security regulations
• write security reports
• zero-energy building design
• accounting
• adhere to organisational guidelines
• advise on efficiency improvements
• advise on hazards of heating systems
• advise on heating systems energy efficiency
• advise on sustainable management policies
• align efforts towards business development
• analyse energy consumption
• analyse energy market trends
• analyse external factors of companies
• analyse financial performance of a company
• analyse internal factors of companies
• analyse test data
• apply change management
• apply conflict management
• assess financial viability
• audit techniques
• budget for financial needs
• build business relationships
• building automation
• carry out energy management of facilities
• cleaning industry health and safety measures
• communicate problems to senior colleagues
• communicate test results to other departments
• comply with food safety and hygiene
• contract law
• control financial resources
• control of expenses
• create manufacturing guidelines
• create project specifications
• create solutions to problems
• develop business case
• develop energy saving concepts
• develop manufacturing policies
• develop staff
• electrical power safety regulations
• electricity consumption
• employment law
• energy market
• energy performance of buildings
• ensure compliance with noise standards
• estimate duration of work
• estimate profitability
• fire safety regulations
• handle customer complaints
• handle surveillance equipment
• identify legal requirements
• impart business plans to collaborators
• industrial heating systems
• inspect building systems
• inspect government policy compliance
• inspect industrial equipment
• inspect material
• inspect quality of products
• integrate headquarter's guidelines into local operations
• interpret financial statements
• lead inspections
• legal use-of-force
• liaise with government officials
• liaise with security authorities
• maintain customer service
• maintain incident reporting records
• make investment decisions
• make strategic business decisions
• manage disaster recovery plans
• manage emergency evacuation plans
• manage facilities services
• manage maintenance operations
• manage major incidents
• manage outsourced security
• manage profitability
• manage project metrics
• manage security equipment
• manage several projects
• manage the security team
• manufacturing processes
• meet deadlines
• multimodal transport logistics
• negotiate terms with suppliers
• negotiate with stakeholders
• oversee planning of security systems
• oversee quality control
• oversee the facilities services budget
• perform internal investigations
• perform pre-assembly quality checks
• perform procurement processes
• perform project management
• perform quality audits
• perform resource planning
• perform risk analysis
• plan buildings maintenance work
• promote environmental awareness
• protect important clients
• provide cost benefit analysis reports
• provide technical documentation
• quality assurance methodologies
• quality standards
• read standard blueprints
• record test data
• recruit employees
• renewable energy technologies
• respond to burglar alarm systems
• security threats
• set quality assurance objectives
• shape organisational teams based on competencies
• supervise work
• supply chain management
• support managers
• train employees
• undertake employee screening
• use measurement instruments
• utilise economies of scale in projects
• write research proposals
• write scientific publications
• write work-related reports