As a Rental Service Representative In Construction And Civil Engineering Machinery, you will need to master following:

• assist customers
• company policies
• guarantee customer satisfaction
• handle rental overdues
• identify customer's needs
• maintain inventory of rented items
• mining, construction and civil engineering machinery products
• product comprehension
• provide customers with price information
• record customers' personal data
• work independently in rental services

More generally, a rental service representative in construction and civil engineering machinery is also versed in:

• achieve sales targets
• apply numeracy skills
• communicate with customers
• financial capability
• handle financial transactions
• have computer literacy
• manage claims process
• perform multiple tasks at the same time
• process data
• process payments
• provide customer follow-up services
• review completed contracts

It also helps to know the following: