As a Retail Department Manager, you will need to master following:

• carry out sales analysis
• company policies
• ensure compliance with purchasing and contracting regulations
• implement sales strategies
• set sales goals
• set sales promotions
• supervise sales activities

More generally, a retail department manager is also versed in:

• control of expenses
• employment law
• ensure compliance with legal requirements
• implement marketing strategies
• manage budgets
• manage revenue
• manage staff
• maximise sales revenues
• monitor customer service
• order supplies

It also helps to know the following:

• develop an organisational structure
• examine merchandise
• maintain relationship with customers
• maintain relationship with suppliers
• manage inventory
• accounting techniques
• analyse consumer buying trends
• apply business acumen
• communication principles
• create solutions to problems
• improve business processes
• manage theft prevention
• measure customer feedback
• meet deadlines
• motivate staff to reach sales targets
• negotiate buying conditions
• perform market research
• perform procurement processes
• recruit employees
• show diplomacy
• teamwork principles
• train employees