As a Shop Manager, you will need to master following:

• ensure compliance with purchasing and contracting regulations
• ensure correct goods labelling
• maintain relationship with customers
• maintain relationship with suppliers
• negotiate sales contracts
• oversee promotional sales prices
• sales activities
• set sales goals
• set up pricing strategies
• supervise merchandise displays

More generally, a shop manager is also versed in:

• adhere to organisational guidelines
• apply health and safety standards
• employment law
• ensure client orientation
• ensure infrastructure accessibility
• manage budgets
• manage staff
• manage theft prevention
• maximise sales revenues
• measure customer feedback
• monitor customer service
• negotiate buying conditions
• obtain relevant licenses
• order supplies
• perform procurement processes
• recruit employees
• study sales levels of products
• use different communication channels

It also helps to know the following:

• coordinate orders from various suppliers
• ensure store security
• examine merchandise
• handle financial overviews of the store
• implement sales strategies
• maintain store cleanliness
• manage aftersales processes to comply with business standards
• manage inventory
• managing a business with great care
• operate cash point
• process orders from online shop
• produce sales reports
• store products
• train staff to reduce food waste
• use internet to increase sales
• conduct research on food waste prevention
• design indicators for food waste reduction
• develop food waste reduction strategies
• identify suppliers
• implement marketing strategies
• perform market research
• plan marketing strategy
• sell products
• write work-related reports