As a Social Care Worker, you will need to master following:

• accept own accountability
• advocate for social service users
• apply decision making within social work
• apply holistic approach within social services
• apply person-centred care
• apply problem solving in social service
• apply quality standards in social services
• assess social service users' situation
• assist individuals with disabilities in community activities
• assist social service users in formulating complaints
• build helping relationship with social service users
• company policies
• conduct interview in social service
• contribute to protecting individuals from harm
• customer service
• deliver social services in diverse cultural communities
• demonstrate leadership in social service cases
• encourage social service users to preserve their independence in their daily activities
• follow health and safety precautions in social care practices
• maintain records of work with service users
• meet standards of practice in social services
• monitor service users' health
• prevent social problems
• promote inclusion
• promote service users' rights
• protect vulnerable social service users
• refer service users to community resources
• review social service plan
• support service users in developing skills
• support service users to use technological aids
• support social service users with specific communication needs
• support social service users' positiveness
• tolerate stress
• undertake risk assessment of social service users

More generally, a social care worker is also versed in:

• adhere to organisational guidelines
• apply organisational techniques
• apply socially just working principles
• assist social service users with physical disabilities
• communicate professionally with colleagues in other fields
• communicate with social service users
• comply with legislation in social services
• involve service users and carers in care planning
• legal requirements in the social sector
• listen actively
• maintain privacy of service users
• maintain the trust of service users
• manage social crisis
• manage stress in organisation
• promote social change
• provide social counselling
• relate empathetically
• report on social development
• social justice
• social sciences
• support harmed social service users
• support social service users in skills management
• undertake continuous professional development in social work
• work in a multicultural environment in health care
• work within communities

It also helps to know the following:

• advise on housing
• apply a holistic approach in care
• assess the development of youth
• assist children with special needs in education settings
• assist families in crisis situations
• assist with personal administration issues
• assist with self-medication
• communicate by use of interpretation services
• conduct cleaning tasks
• conduct foster care visits
• contribute to the safeguarding of children
• determine child placement
• disability care
• distribute meals to patients
• evaluate prospective foster parents
• perform child welfare investigations
• support individuals to adjust to physical disability
• support social service users at the end of life
• support traumatised children
• use e-health and mobile health technologies
• work with social service users in a group
• address public health issues
• adolescent psychological development
• apply foreign languages in social services
• child protection
• children's physical development
• communicate with youth
• disability types
• evaluate older adults' ability to take care of themselves
• family law
• handle children's problems
• implement care programmes for children
• maintain relations with children's parents
• older adults' needs
• plan social service process
• prepare youths for adulthood
• promote the safeguarding of young people
• provide first aid
• provide in-home support for disabled individuals
• provide social guidance over the phone
• provide testimony in court hearings
• supervise children
• support children's wellbeing
• support social service users to live at home
• support social service users to manage their financial affairs
• support the positiveness of youths