As a Ticket Issuing Clerk, you will need to master following:

• carry out active selling
• carry out order intake
• carry out products preparation
• characteristics of products
• characteristics of services
• demonstrate products' features
• e-commerce systems
• examine merchandise
• guarantee customer satisfaction
• identify customer's needs
• issue sales invoices
• keep up to date on local events
• maintain store cleanliness
• monitor stock level
• operate cash register
• plan aftersales arrangements
• prevent shoplifting
• process refunds
• product comprehension
• provide customer guidance on product selection
• sales argumentation
• stock shelves

More generally, a ticket issuing clerk is also versed in:

• apply numeracy skills
• assist clients with special needs
• cancellation policies of service providers
• communicate with customers
• ensure compliance with legal requirements
• handle personal identifiable information
• have computer literacy
• inform customers of activity changes
• maintain customer records
• maintain customer service
• monitor ticketing
• organise storage facilities
• process booking
• process payments
• provide customer follow-up services
• quote prices
• respond to customers' inquiries
• sell tickets
• upsell products
• use different communication channels

It also helps to know the following:

• advertise sport venue
• assist customers
• cultural projects
• promote cultural venue events
• promote event
• promote recreation activities
• sporting events
• advertising techniques
• develop promotional tools
• handle multiple orders simultaneously
• recreation activities
• speak different languages