As a Flower And Garden Specialised Seller, you will need to master following:

• advise on plant fertilizer
• carry out active selling
• carry out order intake
• carry out products preparation
• characteristics of products
• characteristics of services
• create flower arrangements
• demonstrate products' features
• design floral decorations
• e-commerce systems
• examine merchandise
• floral composition techniques
• flower and plant products
• guarantee customer satisfaction
• handle sensitive products
• identify customer's needs
• issue sales invoices
• maintain store cleanliness
• monitor stock level
• operate cash register
• organise product display
• plan aftersales arrangements
• plant care products
• prevent shoplifting
• process refunds
• product comprehension
• provide customer guidance on product selection
• sales argumentation
• sell flowers
• stock shelves

More generally, a flower and garden specialised seller is also versed in:

• advise customers on types of flowers
• apply numeracy skills
• characteristics of plants
• ensure compliance with legal requirements
• floriculture
• organise storage facilities
• provide customer follow-up services
• use different communication channels

It also helps to know the following: