As a Youth Information Worker, you will need to master following:

• apply quality standards in youth services
• assess the development of youth
• develop non-formal educational activities
• empower young people
• establish connections with young people
• identify customer's needs
• identify information needs of young people
• manage youth information services
• media and information literacy
• project management
• provide youth information counselling
• reach out to diverse youth
• support the autonomy of young people
• youth work principles
• youth-centred approach

More generally, a youth information worker is also versed in:

• address problems critically
• collaborate through digital technologies
• communicate professionally with colleagues in other fields
• communicate with youth
• communication principles
• develop professional network
• exercise patience
• give constructive feedback
• listen actively
• maintain privacy
• maintain updated professional knowledge
• manage data, information and digital content
• mentor individuals
• organise information services
• provide information
• social media management
• support the positiveness of youths
• train employees
• write work-related reports

It also helps to know the following: