As an Administrative Assistant, you will need to master following:

• company policies
• file documents
• handle mail
• perform business research

More generally, an administrative assistant is also versed in:

• disseminate general corporate information
• disseminate internal communications
• disseminate messages to people
• draft corporate emails
• ensure proper document management
• fill out forms
• keep task records
• maintain statutory books
• manage digital documents
• organise business documents
• organise facilities for office personnel
• perform office routine activities
• use microsoft office
• use office systems
• use spreadsheets software

It also helps to know the following:

• issue sales invoices
• respect data protection principles
• accounting techniques
• coordinate events
• create import-export commercial documentation
• deliver correspondence
• fix meetings
• handle petty cash
• liaise with managers
• maintain internal communication systems
• maintain inventory of office supplies
• manage personnel agenda
• monitor staff absences
• organise travel arrangements for staff
• prepare presentation material
• process commissioned instructions
• provide customer follow-up services
• speak different languages
• transcription methods
• use personal organization software