As a Technical Sales Representative, you will need to master following:

• characteristics of products
• characteristics of services
• contact customers
• demonstrate motivation for sales
• demonstrate products' features
• guarantee customer satisfaction
• implement customer follow-up
• implement sales strategies
• keep records on sales
• maintain relationship with customers
• produce sales reports
• product comprehension
• prospect new customers
• record customers' personal data
• sales promotion techniques
• supervise sales activities

More generally, a technical sales representative is also versed in:

• answer requests for quotation
• apply technical communication skills
• communicate with customers
• ensure client orientation
• ensure compliance with legal requirements
• have computer literacy
• implement marketing strategies
• keep records of customer interaction
• manage schedule of tasks
• provide customer follow-up services
• respond to customers' inquiries
• use customer relationship management software

It also helps to know the following:

• ICT software specifications
• agricultural equipment
• chemical products
• e-commerce systems
• e-procurement
• electronic and telecommunication equipment
• hardware, plumbing and heating equipment products
• industrial tools
• international commercial transactions rules
• issue sales invoices
• machinery products
• market pricing
• mining, construction and civil engineering machinery products
• office equipment
• sales activities
• sales strategies
• textile industry machinery products
• types of aircraft
• types of maritime vessels
• address problems critically
• consumer protection
• create solutions to problems
• credit card payments
• electronic communication
• multimedia systems
• perform customers’ needs analysis
• speak different languages