As a Technical Sales Representative In Hardware, Plumbing And Heating Equipment, you will need to master following:

• characteristics of products
• characteristics of services
• contact customers
• demonstrate motivation for sales
• demonstrate products' features
• guarantee customer satisfaction
• hardware, plumbing and heating equipment products
• implement customer follow-up
• implement sales strategies
• keep records on sales
• maintain relationship with customers
• produce sales reports
• product comprehension
• prospect new customers
• record customers' personal data
• sales promotion techniques
• supervise sales activities

More generally, a technical sales representative in hardware, plumbing and heating equipment is also versed in:

• answer requests for quotation
• apply technical communication skills
• communicate with customers
• ensure client orientation
• ensure compliance with legal requirements
• have computer literacy
• implement marketing strategies
• keep records of customer interaction
• manage schedule of tasks
• provide customer follow-up services
• respond to customers' inquiries
• use customer relationship management software

It also helps to know the following: