As a Car Leasing Agent, you will need to master following:

• advise on vehicle characteristics
• assist customers
• car controls
• characteristics of products
• characteristics of services
• guarantee customer satisfaction
• identify customer's needs
• managing a business with great care
• negotiate sales contracts
• record customers' personal data
• write leasing reports

More generally, a car leasing agent is also versed in:

• achieve sales targets
• communicate by telephone
• communicate with customers
• financial capability
• handle financial transactions
• handle lease agreement administration
• have computer literacy
• keep task records
• leasing characteristics
• listen actively
• meet deadlines
• moderate in negotiations
• present reports
• process data
• review completed contracts
• types of vehicles
• use different communication channels

It also helps to know the following:

• prospect new customers
• adapt to changing situations
• contract law
• financial jurisdiction
• perform multiple tasks at the same time
• speak different languages
• teamwork principles
• use customer relationship management software