As a Jewellery And Watches Specialised Seller, you will need to master following:

• carry out active selling
• carry out order intake
• carry out products preparation
• characteristics of products
• characteristics of services
• demonstrate products' features
• e-commerce systems
• estimate cost of jewellery and watches' maintenance
• estimate value of used jewellery and watches
• examine merchandise
• guarantee customer satisfaction
• handle sensitive products
• identify customer's needs
• issue sales invoices
• jewellery product categories
• maintain store cleanliness
• monitor stock level
• operate cash register
• organise product display
• plan aftersales arrangements
• prevent shoplifting
• process refunds
• product comprehension
• provide customer guidance on product selection
• provide information on carat rating
• sales argumentation
• stock shelves
• types of watches

More generally, a jewellery and watches specialised seller is also versed in:

• advise customers on jewellery and watches
• apply numeracy skills
• characteristics of diamonds
• characteristics of precious metals
• ensure compliance with legal requirements
• organise storage facilities
• provide customer follow-up services
• use different communication channels

It also helps to know the following:

• adjust jewellery
• calculate value of gems
• change watch battery
• handle jewellery and watches insurance claims
• jewellery processes
• maintain jewels and watches
• read hallmarks
• repair jewellery