Head Waiter/Head Waitress
Head Waiter/Head Waitress
- Job popularity
Job Description
Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food and beverages and supervise financial transactions..
Top 14 specific things you need to know
As a Head Waiter/Head Waitress, you will need to master following:
- advise guests on menus for special events
- assist VIP guests
- attend to detail regarding food and beverages
- brief staff on daily menu
- check dining room cleanliness
- check prices on the menu
- identify customer's needs
- inspect table settings
- maintain relationship with customers
- manage restaurant service
- plan menus
- prepare tableware
- store kitchen supplies
- supervise food quality
Top 21 general things you need to know
More generally, a head waiter/head waitress is also versed in:
- apply foreign languages in hospitality
- assist clients with special needs
- coach employees
- control of expenses
- execute opening and closing procedures
- greet guests
- handle customer complaints
- maintain customer service
- manage health and safety standards
- manage stock rotation
- maximise sales revenues
- measure customer feedback
- monitor billing procedures
- monitor customer service
- monitor work for special events
- process payments
- quality assurance methodologies
- recruit employees
- schedule shifts
- supervise the work of staff on different shifts
- train employees
Other things it helps to know to be an excellent head waiter/head waitress
It also helps to know the following:
Top employers for this job
Head Waiter/Head Waitress (0-2 Yrs Exp.)
-
Prereqs Technology Pvt.Ltd
-
California
-
$250 - $800 / month
Full Time
Urgent
Private
- Keywords :
- Ui designer,
- developer
