As a Housekeeping Supervisor, you will need to master following:

• coordinate redecoration of hospitality establishment
• manage budgets for social services programs
• monitor stock level
• procure hospitality products
• supervise housekeeping operations

More generally, a housekeeping supervisor is also versed in:

• assess cleanliness of areas
• comply with food safety and hygiene
• ensure cross-department cooperation
• handle customer complaints
• maintain customer service
• manage budgets
• manage cleaning activities
• manage health and safety standards
• manage inspections of equipment
• manage maintenance operations
• manage staff
• present reports
• schedule shifts
• train employees

It also helps to know the following:

• encourage staff in cleaning activities
• identify customer's needs
• service rooms
• clean public areas
• develop working procedures
• greet guests
• handle chemical cleaning agents
• handle surveillance equipment
• manage stock rotation
• monitor work for special events
• perform multiple tasks at the same time
• perform services in a flexible manner
• seek innovation in current practices
• think analytically