As a Quick Service Restaurant Crew Member, you will need to master following:

• prepare orders
• prepare ready-made dishes
• present menus
• take food and beverage orders from customers
• use cooking techniques
• use reheating techniques
• work in a hospitality team

More generally, a quick service restaurant crew member is also versed in:

• check deliveries on receipt
• clean surfaces
• comply with food safety and hygiene
• dispose waste
• execute opening and closing procedures
• greet guests
• maintain customer service
• maintain personal hygiene standards
• process payments
• upsell products

It also helps to know the following:

• educate customers on coffee varieties
• educate customers on tea varieties
• monitor stock level
• prepare sandwiches
• receive kitchen supplies
• store kitchen supplies
• take drive-through orders
• devise special promotions