As a Vehicle Maintenance Supervisor, you will need to master following:

• car controls
• follow procedures to control substances hazardous to health
• guarantee customer satisfaction
• managing a business with great care
• monitor vehicle maintenance activities
• monitor vehicle repairs
• order supplies for vehicle maintenance and repair
• plan employees work in vehicle maintenance
• provide customer information related to repairs

More generally, a vehicle maintenance supervisor is also versed in:

• apply health and safety standards
• drive vehicles
• ensure compliance with warranty contracts
• maintain records of financial transactions
• manage claims process
• manage staff
• provide customer follow-up services
• teamwork principles
• types of vehicles

It also helps to know the following:

• keep stock records
• maintain vehicle records
• operate cash point
• electrical wiring plans
• maintain work area cleanliness
• manage budgets
• mechanics
• quality standards
• show confidence
• think proactively
• train employees