As a Gambling Manager, you will need to master following:

• advise on betting
• analyse gambling data
• assist customers
• corporate social responsibility
• display betting information
• follow betting strategies
• follow ethical code of conduct of gambling
• identify indicators of problem gambling
• supervise game operations

More generally, a gambling manager is also versed in:

• establish daily priorities
• follow company standards
• liaise with local authorities
• maintain customer service
• manage budgets
• manage operational budgets
• manage staff
• manage supplies
• measure customer feedback
• monitor customer behaviour
• perform project management
• prevent money laundering in gambling
• recruit employees
• represent the organisation
• set organisational policies
• supervise daily information operations
• supervise the work of staff on different shifts
• train employees

It also helps to know the following:

• apply gaming psychology
• develop recreation programmes
• handle game complaints
• identify customer's needs
• manage online gambling
• manage recreational facility
• online gambling
• promote recreation activities
• schedule recreation facilities
• apply knowledge of human behaviour
• handle customer complaints
• handle incidents
• keep task records
• manage logistics
• organise labour
• recreation activities
• work in an organised manner