As a Betting Manager, you will need to master following:

• advise on betting
• assist customers
• betting
• betting legislation
• customer service
• display betting information
• follow betting strategies
• manage recreational facility
• recognise indicators of problem betting
• schedule recreation facilities
• supervise betting operations
• supervise betting shop staff

More generally, a betting manager is also versed in:

• accounting
• achieve sales targets
• follow company standards
• keep records of work progress
• maintain customer service
• manage budgets
• manage operational budgets
• manage profitability
• manage securities
• manage staff
• measure customer feedback
• monitor customer behaviour
• perform project management
• produce statistical financial records
• promote company
• recruit employees
• represent the organisation
• set organisational policies
• supervise daily information operations
• train employees

It also helps to know the following:

• identify customer's needs
• apply knowledge of human behaviour
• handle customer complaints
• keep task records
• manage logistics
• organise labour
• recreation activities
• work in an organised manner