As a Rooms Division Manager, you will need to master following:

• coordinate activities across hospitality rooms division
• coordinate redecoration of hospitality establishment
• manage front operations
• train reception staff

More generally, a rooms division manager is also versed in:

• assess cleanliness of areas
• comply with food safety and hygiene
• develop working procedures
• ensure cross-department cooperation
• forecast occupancy demand
• handle customer complaints
• maintain customer service
• manage budgets
• manage health and safety standards
• manage hospitality revenue
• manage inspections of equipment
• manage maintenance operations
• manage staff
• monitor financial accounts
• present reports
• schedule shifts

It also helps to know the following:

• deal with departures in accommodation
• identify customer's needs
• supervise housekeeping operations
• carry out end of day accounts
• deal with arrivals in accommodation
• greet guests
• maintain customer records
• monitor work for special events
• process booking
• process reservations
• think analytically
• train employees