As a Hospitality Establishment Security Officer, you will need to master following:

• deal with unforeseen incidents in hospitality
• ensure hotel security
• human dynamics as part of hospitality security

More generally, a hospitality establishment security officer is also versed in:

• comply with food safety and hygiene
• create solutions to problems
• detain offenders
• detect drug abuse
• ensure cross-department cooperation
• handle surveillance equipment
• legal use-of-force
• maintain incident reporting records
• manage budgets
• manage emergency evacuation plans
• manage health and safety standards
• manage outsourced security
• manage security equipment
• manage staff
• monitor work for special events
• perform internal investigations
• protect important clients
• undertake employee screening

It also helps to know the following:

• procure hospitality products
• set standards for handling valuables
• tend to clients' personal items
• assist clients with special needs
• develop working procedures
• ensure protection of car parking
• ensure the privacy of guests
• handle customer complaints
• maintain customer service
• plan medium to long term objectives
• schedule shifts
• set payment handling strategies
• think analytically