As a Bed And Breakfast Operator, you will need to master following:

• customer service
• educate on sustainable tourism
• engage local communities in the management of natural protected areas
• guarantee customer satisfaction
• identify customer's needs
• manage conservation of natural and cultural heritage
• support community-based tourism
• support local tourism
• use e-tourism platforms
• use resource-efficient technologies in hospitality

More generally, a bed and breakfast operator is also versed in:

• forecast occupancy demand
• greet guests
• handle customer complaints
• handle financial transactions
• maintain customer records
• maintain customer service
• manage budgets
• manage hospitality revenue
• manage the customer experience
• measure customer feedback
• monitor financial accounts
• waste management

It also helps to know the following:

• clean household linens
• ecotourism
• food waste monitoring systems
• handle guest luggage
• improve customer traveling experiences with augmented reality
• local area tourism industry
• manage visitor flows in natural protected areas
• measure sustainability of tourism activities
• plan measures to safeguard cultural heritage
• plan measures to safeguard natural protected areas
• promote the use of sustainable transport
• promote virtual reality travelling experiences
• self-service technologies in tourism
• service rooms
• take room service orders
• tend to guests with special needs
• augmented reality
• deal with arrivals in accommodation
• design customer experiences
• develop strategies for accessibility
• ensure price competitiveness
• handle chemical cleaning agents
• handle linen in stock
• maintain linen operation
• manage staff
• virtual reality