As a Spa Attendant, you will need to master following:

• allocate locker space
• check in guests
• clean spa work areas
• guarantee customer satisfaction
• maintain personal hygiene standards when cleaning
• monitor stock level
• provide athletic equipment to clients
• restock towels
• spa products
• types of spa

More generally, a spa attendant is also versed in:

• clean building floors
• ensure sanitation
• greet guests
• handle customer complaints
• maintain cleaning equipment
• maintain customer service
• order supplies
• organise on-site amenities
• process payments
• quality standards
• sell products
• sell services

It also helps to know the following:

• collect items for laundry service
• company policies
• ensure health and safety of customers
• ensure health and safety of staff
• oversee spa maintenance
• plan spa services
• produce sales reports
• restock toilet facilities' supplies
• analyse goal progress
• assist guest departure
• control temperature
• dispose waste
• health, safety and hygiene legislation
• implement marketing strategies
• maintain work area cleanliness
• manage health and safety standards
• manage infection control in the facility
• personal protective equipment
• provide customer follow-up services
• respond to customers' inquiries