As a Tourist Information Officer, you will need to master following:

• build a network of suppliers in tourism
• collect tourist information
• coordinate efforts of stakeholders for destination promotion
• demonstrate intercultural competences in hospitality services
• develop tourist information materials
• distribute local information materials
• geographical areas relevant to tourism
• identify customer's needs
• local area tourism industry
• produce content for tourism brochures
• provide directions to guests
• provide tourism related information

More generally, a tourist information officer is also versed in:

• apply foreign languages in tourism
• assist visitors
• communicate with customers
• comply with food safety and hygiene
• devise special promotions
• handle personal identifiable information
• maintain customer records
• maintain customer service
• process booking
• process reservations
• quote prices
• respond to customers' inquiries

It also helps to know the following:

• ecotourism
• educate on sustainable tourism
• engage local communities in the management of natural protected areas
• improve customer traveling experiences with augmented reality
• integrate content into output media
• manage conservation of natural and cultural heritage
• manage visitor flows in natural protected areas
• organise cultural events
• promote virtual reality travelling experiences
• self-service technologies in tourism
• sell souvenirs
• support community-based tourism
• support local tourism
• use e-tourism platforms
• work in a hospitality team
• apply social media marketing
• augmented reality
• build business relationships
• ensure client orientation
• perform services in a flexible manner
• process payments
• sell tickets
• virtual reality