As a Tourist Information Centre Manager, you will need to master following:

• assess an area as a tourism destination
• build a network of suppliers in tourism
• develop tourist information materials
• distribute local information materials
• geographical areas relevant to tourism
• handle touristic quantitative data
• keep up to date on local events
• local area tourism industry
• oversee the printing of touristic publications
• provide tourism related information
• tourism market

More generally, a tourist information centre manager is also versed in:

• analyse data about clients
• apply foreign languages in tourism
• build business relationships
• comply with food safety and hygiene
• create solutions to problems
• design materials for multimedia campaigns
• design press kit for media
• develop financial statistics reports
• develop strategies for accessibility
• ensure infrastructure accessibility
• handle personal identifiable information
• have computer literacy
• maintain customer records
• maintain customer service
• manage budgets
• manage medium term objectives
• manage staff
• oversee the design of touristic publications
• present reports
• recruit employees
• respond to customers' inquiries

It also helps to know the following:

• ecotourism
• educate on sustainable tourism
• engage local communities in the management of natural protected areas
• improve customer traveling experiences with augmented reality
• manage conservation of natural and cultural heritage
• manage visitor flows in natural protected areas
• prepare travel packages
• promote virtual reality travelling experiences
• self-service technologies in tourism
• support community-based tourism
• support local tourism
• use e-tourism platforms
• assist clients with special needs
• coordinate operational activities
• manage website
• perform market research
• read maps
• schedule shifts
• train employees
• virtual reality