As an Usher, you will need to master following:

• check tickets at venue entry
• distribute programmes at the venue
• explain features in accommodation venue
• provide directions to guests

More generally, an usher is also versed in:

• communicate with customers
• greet guests
• maintain customer service
• monitor guest access
• sell tickets

It also helps to know the following:

• check list of participants
• clean up after an event
• hang advertising posters
• manage lost and found articles
• prepare premises
• replace defective devices
• supervise entertainment activities for guests
• tend to guests with special needs
• control crowd
• disseminate messages to people
• fire safety regulations
• handle surveillance equipment
• identify security threats
• liaise with security authorities
• manage emergency evacuation plans
• operate fire extinguishers
• practice vigilance
• process payments
• respond to visitor complaints
• sell snacks
• work in shifts