As a Department Store Manager, you will need to master following:

• company policies
• implement sales strategies
• manage the store image
• monitor shelves loading
• product comprehension
• set sales promotions

More generally, a department store manager is also versed in:

• build business relationships
• create solutions to problems
• have computer literacy
• implement marketing strategies
• manage budgets
• manage staff
• perform multiple tasks at the same time
• plan marketing campaigns
• plan marketing strategy
• provide customer follow-up services
• train employees

It also helps to know the following:

• characteristics of products
• characteristics of services
• coach team on visual merchandising
• set up pricing strategies
• define brand identity
• employment law
• health, safety and hygiene legislation
• recruit employees
• supervise brand management