As a Tour Operator Manager, you will need to master following:

• build a network of suppliers in tourism
• develop revenue generation strategies
• manage visitor flows in natural protected areas
• negotiate tourism rates
• oversee the printing of touristic publications
• prepare travel packages
• sales strategies
• set up pricing strategies
• tourism market
• translate strategy into operation

More generally, a tour operator manager is also versed in:

• build business relationships
• comply with food safety and hygiene
• develop strategies for accessibility
• develop tourism products
• handle personal identifiable information
• maintain customer service
• manage budgets
• manage contracts
• manage distribution channels
• manage staff
• maximise sales revenues
• measure customer feedback
• oversee quality control
• oversee the design of touristic publications
• perform market research
• plan marketing strategy
• plan medium to long term objectives
• provide customised products
• recruit employees
• select optimal distribution channel

It also helps to know the following:

• develop tourism destinations
• ecotourism
• educate on sustainable tourism
• engage local communities in the management of natural protected areas
• improve customer traveling experiences with augmented reality
• manage conservation of natural and cultural heritage
• manage distribution of destination promotional materials
• manage production of destination promotional materials
• negotiate tourism experience purchases
• promote virtual reality travelling experiences
• self-service technologies in tourism
• support community-based tourism
• support local tourism
• use e-tourism platforms
• augmented reality
• coordinate operational activities
• create annual marketing budget
• develop working procedures
• identify suppliers
• virtual reality