As an Employment Agent, you will need to master following:

• interview people
• profile people
• promote gender equality in business contexts

More generally, an employment agent is also versed in:

• apply knowledge of human behaviour
• communicate by telephone
• develop professional network
• document interviews
• employment law
• ensure gender equality in the workplace
• job market offers
• labour legislation
• listen actively
• maintain privacy of service users
• observe confidentiality
• support employability of people with disabilities

It also helps to know the following:

• advise on career
• analyse unemployment rates
• assist clients with personal development
• facilitate job market access
• prepare for job interview
• promote employment policy
• promote inclusion in organisations
• assess character
• fix meetings
• human resource management
• liaise with local authorities
• mentor individuals
• organise training
• provide information on study programmes
• search databases