As a Membership Manager, you will need to master following:

• analyse membership
• coordinate membership work
• corporate social responsibility
• customer service
• develop membership strategies
• identify customer's needs
• manage membership
• manage membership database
• product comprehension
• provide membership service
• recruit members
• supervise the management of an establishment

More generally, a membership manager is also versed in:

• communication principles
• create solutions to problems
• customer relationship management
• develop professional network
• follow company standards
• liaise with managers
• manage staff
• plan health and safety procedures
• provide information
• supervise work
• think analytically
• use communication techniques

It also helps to know the following:

• complete membership administration
• deal with pressure from unexpected circumstances
• handle complaints
• write leaflets
• make independent operating decisions
• office software
• stimulate creative processes
• write work-related reports